IT Support and Infrastructure Management for Businesses
Reliable networks, secure servers, and responsive IT support to keep your business running smoothly.
Managed IT Support Plans
Select the IT support model that best fits your business needs.
Lite
No long-term commitment
- Support upon individual request
- Remote troubleshooting
- Pay only for work actually performed
Pro
12-month contract
- Free Bitdefender antivirus for all workstations
- Proactive 24/7/365 monitoring of computers and servers.
- IT infrastructure audit every 6 months
- Proactive IT systems maintenance
- Dedicated IT specialist + account manager
- Priority response according to SLA
- IT strategy planning and development
*Price depends on the number of workstations and is calculated progressively. Lower rates apply to larger numbers of workstations.
Flex
Monthly fee based on the agreed IT support scope
- Agreed number of IT support hours included in the monthly fee
- Up to 35% lower hourly rate for additional hours
- Proactive 24/7/365 monitoring of computers and servers.
- IT infrastructure audit every 12 months
- Quarterly preventive maintenance
- Dedicated IT specialist
What’s included in all IT support plans?
IT Support Services
End-to-end managed solutions for seamless business continuity.
New Workplace Setup
Selection of computer equipment, operating system setup, and installation of required software for employees.
Server Management (Physical & Virtual)
Windows and Linux server administration, Hyper-V and VMware virtualization, and backup management.
Email & FTP Server Configuration
Microsoft 365, Google Workspace, IMAP/POP3 mailboxes, and data administration.
Computer Hardware Repair
Troubleshooting, dust cleaning, thermal paste replacement, and hardware component upgrades.
Software License Inventory
Software audits, license compliance checks, and license renewal management.
Network, VPN & Firewall Management
Administration and security of routers, switches, VPN solutions, and Wi-Fi networks.
Interactive IT Support Calculator
Select the key IT infrastructure options and get an estimated monthly price.
*Calculated strictly from Workstations + AD; Servers and VPN are excluded from seat average.
*This is a preliminary monthly estimate; the final price is agreed individually based on your infrastructure and SLA requirements.
Save Up to 60% Compared to an In-House IT Specialist
Hiring an in-house IT specialist involves high salary overhead (€2,000+/mo), payroll taxes, workstation equipment, and ongoing training. With MB MEIDIT, you gain access to an entire team of certified engineers for a fraction of the cost.